IMPORTANT INFORMATION – PLEASE READ

IMPORTANT INFORMATION REGARDING VOYAGER PLUS TRAVEL INSURANCE & COVID–19 / CORONAVIRUS

This policy will ONLY provide cover for claims directly or indirectly related to a pandemic and/or epidemic, including but not limited to Coronavirus (COVID–19) within the following sections:

Section 1.2 - Cancellation cover as a result of COVID-19

Section 2 - Emergency Medical Expenses & Repatriation - Additional Travel and Accommodation Expenses in respect of COVID-19

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COVID-19 COVER AVAILABLE

Please be aware that the coverage provided under Section 1.2 - Cancellation cover as a result of COVID-19, applies if it is necessary and unavoidable to cancel your planned trip. You are covered, notwithstanding General Exclusions 30 and 31, for cancellation as a result of an insured person testing positive for COVID-19 within 14 days of the trip departure date, or an insured person being admitted to hospital due to testing positive for COVID-19 within 28 days of the trip departure date.

Section 1.2 - Cancellation cover as a result of COVID-19 does not provide cover for any claim relating to coronavirus (COVID-19):

  1. for any claims for curtailment of the trip due to COVID-19;
  2. if you are advised to quarantine or you choose to self-isolate due to a person you have come into contact with having COVID-19;
  3. if a medical professional advises you not to travel as you have underlying health conditions that place you ‘at a higher risk’ from COVID-19;
  4. if the Foreign, Commonwealth & Development Office(FCDO) advise against all (or all but essential) travel to your intended destination;
  5. if local government restrictions or directives prohibiting or restricting entry (for example, self isolation, quarantine or lockdown measures) to your intended destination or on your return home;
  6. for any costs of COVID-19 testing;
  7. for any claim where a relative, travelling companion or close business colleague not insured on the policy contracts or shows symptoms of COVID-19.

For Section 2 - Emergency Medical Expenses, cover is now available for your chosen level of cover for the necessary costs incurred as a result of you sustaining unexpected symptoms of or testing positive for COVID-19 or death during your trip in respect of; additional travel and accommodation expenses (on a bed & breakfast basis) to enable you to return home if you are unable to travel as originally planned. A maximum amount of £2,000 per insured person applies if you have to extend your trip because you have tested positive for COVID-19 as well as additional travel and accommodation expenses (on a bed & breakfast basis) for a travelling companion to stay with you and accompany you home, or a relative or friend to travel from your home country to stay with you and accompany you home.

Please Note: There is no cover for any costs of COVID-19 testing, unless you are admitted to hospital as an in-patient outside of your home country, as a result of an accident or illness that is covered under section 2 - Emergency Medical Expenses.

VACCINATIONS

There is no cover under Section 1.2: Cancellation or Curtailment, Section 2: Emergency Medical Expenses and Section 3: Hospital Stay Benefit, unless you have received the recommended number of doses of an approved COVID-19 vaccine (including any booster) recommended by the Government of the country in which you ordinarily reside, 14 days prior to your trip commencing. This vaccination requirement shall not apply where you were ineligible for vaccination, or unable to receive the vaccine for medical reasons, and this is shown in your medical records.

There is no cover under ALL other sections of cover for any claims directly or indirectly related to a pandemic and/or epidemic including but not limited to Coronavirus (COVID–19).

For full details, please see your policy wording.

TRAVEL DESTINATIONS

PLEASE REMEMBER: It is essential that you check the latest advice outlined by the Foreign, Commonwealth and Development Office (FCDO) at www.gov.uk/foreign-travel-advice before departure. Our policies will NOT provide cover under any section of the policy if you travel to a country or specific area, where prior to travel, the FCDO are advising against all (or all but essential) travel.

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The above travel insurance is arranged and administered by Voyager Insurance Services Ltd on a non-advised basis. The brand/company identified above is an Introducer Appointed Representative of Voyager Insurance Services Ltd for Travel Insurance and related insurance products.

Voyager Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 305814). Registered address: Bankside 300, Peachman Way, Broadland Business Park, Norwich, Norfolk, NR7 0LB, United Kingdom. Administration Address: 13-21 High Street, Guildford, Surrey, GU1 3DG, United Kingdom. Financial Services Register number 202912.

For the above Travel Insurance all sections are underwritten by:

1. For residents of the UK (including the Channel Islands and Isle of Man): Starr International (Europe) Limited. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Member of the Association of British Insurers.

2. For residents of the EEA: Starr Europe Insurance Limited an insurance company registered in Malta with Company Registration number C 85380 and registered office at Dragonara Business Centre 5th Floor, Dragonara Road, St Julians, STJ 3141, Malta and authorised and regulated by the Malta Financial Services Authority (MFSA).